We all know that well-targeted sales training can close skill or
knowledge gaps and enhance sales force effectiveness. However, any
sales training program, implemented without tools and manager support,
will have limited impact. Similarly, implementing a new sales system or
procedure without appropriate training or coaching will not improve
sales. This paper from ELA Consulting Group partner, Wilson Learning, explains a systematic and successful approach to sales training that acknowledges the critical role of tools, measurement, and management support to enhance and extend the impact of learning. Wilson Learning calls it Human Performance Improvement (HPI) process.
Download it here.